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Entry Level Parts Counterperson

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Rosen Kia Milwaukee


BLURB AND BENEFITS Responsibilities * Oversee the parts sales process from start to finish.
* Communicate with staff and customers in a friendly and professional manner.
* Converse effectively regarding customer parts status.
* Be able to read and understand the parts catalog when looking up parts.
* Answers phone calls, providing price quotes and other information.
* Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
* Provides high level service to internal and external customers.
* Pulls and fills orders from stock.
* Maintain a weekly bin checks to ensure accuracy of stock.
* Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
* Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
* Make sure all internal requests for parts are billed on service repair order.
* Receives payment from retail customers or obtains credit authorization.
* Set up orders for daily shipment, delivery, or pick-up.
Qualifications* Possess a High School Diploma or equivalent
* Prior auto parts sales experience preferred
* Ability to work and thrive in a fast-paced work environment
* Strong organizational and time management skills
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
* Valid driver's license and clean driving record
* Willing to submit to pre-employment drug screen and background check
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