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Intern, Corporate Customer Experience

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Direct Supply


Intern positively impacts Direct Supply customer loyalty and revenue generation through the execution of strategies to engage, inform and positively impact a customer s experience, perception and feelings toward Direct Supply. This intern position is year- round, accommodating a part-time schedule during the school year and full-time during breaks and summer. This position may also lead to full-time employment upon graduation for the superior performer. Reports to: Sr. Director, Customer Experience Company Direct Supply is the nation s leading supplier of equipment and eCommerce systems to Senior Living. Since 1985, we have assembled one of the brightest, hardest-working teams in America. Our innovative and entrepreneurial culture is fast paced, and our business continues to grow at an astounding rate year after year. Best of all, we are a Milwaukee-based, 100% employee-owned company that offers great opportunities for ambitious, motivated people. Major_Duties_&_Responsibilities * Support the Sr. Customer Experience Specialist in the execution of customer events (30-200 people), including marketing deliverables, event organizational strategy and overall event execution. * Coordinate the creation of marketing/social communication efforts for customer events. * Support customer logistical needs when visiting campus, including travel, accommodations and meals. * Produce event reporting and data management tasks as needed. * All other duties as assigned Minimum_Qualifications * A college undergraduate with emphasis in Marketing or related field. * 2 or more semesters remaining before graduation. * Previous office experience. * Professionalism in working with external and internal customers. * Experience with communication strategies; i.e. social. * Hours during the school year are part time, approximately 15-20 per week; hours during the summer are full time, approximately 40 per week. Competencies * Approachability * Peer Relationships * Customer Focus * Integrity and Trust * Functional/Technical Skills * Priority Setting * Personal Learning * Drive for Results Schedule Part-time Primary Location WI-Milwaukee
Associated topics: accountant i, admin, administrative assistant ii, administrative assistant iv, administrative support, administrative support specialist, business operational support, information technology systems analyst, secretary, workshop
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