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Product Support Representative - Summer Intern Associate Development Program 2020

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Fidelity Investments


Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.Join the 2020 Associate Development Summer Internship Program today!As a 2020 Summer Intern with FIS, you will have the opportunity to participate in team projects, community service activities, social events, professional development seminars and work alongside team mentors. This is a full time (40hrs/week) paid internship that will begin on June 8, 2020 and conclude on August 14, 2020.About the team:The Bill Payment Operations team is responsible for the implementation, support, and projects related to the bill payment process for our clients that utilize our Bill payment product. We strive to provide outstanding customer service and deliver payments for our clients in the most efficient manner. Bill Payment Operations works with clients and payees along with several other key internal groups.What you will be doing:* You will be given the opportunity to manage and work with payees that currently receive a direct payment file from FIS.* You will be updating documentation for implementation procedures* You will be working directly with clients/Payees in the implementation of the solution.* This includes managing:project plans & submitting paperwork for implementation to internal groupsWhat you bring:* Rising Senior (graduating December 2020 through May 2021)* Proficiency in Microsoft Office Suite* Strong written and communication skills* Adaptability, a drive to learn, and strong problem-solving skills* Ability to work well independently and within a teamWhat we offer you:* Competitive full-time paid summer internship* Opportunity to participate in projects that directly impact business value* The chance to work on some of the most challenging, relevant issues in financial services & technology* Time to support charities and give back in your community* A work environment built on collaboration, flexibility and respect
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