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IT Intern 2019

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For over 40 years, Laughlin Constable has been exceeding expectations of clients in fields from entertainment to health care to tourism. We're a client-driven culture, looking for motivated, resourceful, and talented individuals to help us take things from Now to Next.We offer competitive salaries, comfortable working space, flexible working schedule, tuition reimbursement, and many other benefits. Just ask us about the parties!POSITION OVERVIEWThis is a paid 60 - 90 day internship position.As a part of the IT department, you will assist in the day to day operations and support of the company, including duties such as system upgrades, software deployment, networking assistance, end user technical support, and cataloging IT hardware.As an intern at Laughlin Constable, you will be treated just like a normal part of our agency. No coffee runs or making copies here! If you think you're ready to jump start your future career and move from \"NOW TO NEXT\", that's where we come in!ESSENTIAL DUTIES AND RESPONSIBILITIES* Learn and develop skills in information technology while providing customer service to our user community* Document, maintain, upgrade and replace computer hardware and software* Provide technical support for desktop/laptop operations systems, email, Microsoft Office, Mac OS, and PC/Mac hardware in person and over the phone* Assist with the roll out of laptops, desktops, mobile devices, and voice/conference equipment* Follow-up and update IT tickets with status updates and accurate notes* Learn the agency and client operations* Provides relevant ideas and suggestions to the project/task at hand* Communicates ideas clearly and professionally* Takes initiative and seeks out opportunities to contribute* Practices sound judgement based on analysis of available data and information when necessary* Demonstrates creativity when approaching tasks, solving problems and overcoming obstaclesSPECIALIZED KNOWLEDGE, SKILLS, AND ABILITIES* Comfortable with modern operating systems (Windows, MacOS, Linux)* Familiar with basic operating system, network, and application troubleshooting* Willingness to assume additional or new responsibilities readily* Ability to lift 25 pounds, frequently lifting/carrying 10 pounds* Technically proficient in office productivity tools (Word, Excel, PowerPoint or Keynote)* Aptitude and desire to learn about our agency and clients* Highly organized and self-managed; strong time management skills* Demonstrates effective communication skills (written and verbal); proactive communicatorEDUCATION AND WORK EXPERIENCE REQUIREMENTS* You're an undergraduate student graduating from or entering your Senior year at an accredited college/university* You're computer savvy, and are proficient in Excel, Word and PowerPoint* You're organized and able to multi-task* You're a people person - and very detail orientedThis job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position but is rather the general content of and requirements for the performance of this job. This is not to be construed as an exhaustive statement of duties and employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This job description is not an employment contract, implied or otherwise. The employment relationship remains \"at-will\".Laughlin Constable is an equal opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Associated topics: equipment, infrastructure, ip, maintain, maintenance, satcom, server, system engineer, system specialist, system technician
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