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IT Intern

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Independent Care Health Plan


iCare seeks a self-directed IT intern to assist the IT department with various projects and tasks.

IT Intern Duties and Responsibilities

  • Review Help Desk Tickets and assist in resolving reporting and application issues

  • Help Desk Ticket cleanup/analysis

  • Application maintenance activities - Data Dictionary and Artifacts

  • IT site migrations/SharePoint

  • Assist with preparation for SSRS upgrade; clean up of existing reports and issues mitigation

  • Ad hoc SQL analysis

  • SSIS (for non-time sensitive)

  • Internet/Intranet Web Site updates

  • Documentation
    • EA Model/lists of interfaces to external systems

    • Meta data

    • Mapping

    • Requirements documents

    • Test plans

    • Testing

  • Pursuing a degree in Computer Science, Information Systems & Technology

  • Minimum GPA 3.0

  • Strong computer skills including a good working knowledge of MS Office

  • Strong organizational and listening skills

  • Ability to keep track of and meet deadlines

  • Detail-oriented

  • Ability to juggle a high volume of work

  • Excellent written and verbal communication skills

  • Analytical and creative thinker

  • Ability to take initiative on multiple projects

Related Keywords: IT Intern
Associated topics: equipment, infrastructure, ip, maintain, satellite, server, system engineer, system specialist, system technician, technician
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