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Intern, Network Team - Spectrum Brands (Milwaukee)

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Job Summary

The Network Team is responsible for designing and establishing network and telecom structures that support the core business functions and assure high availability of the global Spectrum Network and Telecom Infrastructure. The Network intern assists the Network team with implementation and documentation of network equipment, implementation and troubleshooting of routing and switching designs. Providing tech support on-site to end users by documenting and closing tickets.

It is the Network Interns responsibility to own assignments through completion. Any escalation includes enough detail to setup the next level team for success.

Primary Duties & Responsibilities

  • Install, configure, and maintain hardware platforms, operating systems, and network applications
  • Produce system status and performance reports for key infrastructure technologies
  • Participate and manage small internal technology implementations, upgrades, and retirements
  • Provides first level support by taking submitted tickets
  • Assists with network upgrades and new hardware deployments
  • Provide documentation for project work and upgrades
  • Assists with monitoring and tracking incidents logged in the incident management system
  • Education and Experience Profile

  • Currently enrolled in an Associate or Bachelor degree program with an emphasis in Networking or Information Services
  • Minimum of one year of customer service experience
  • Required Skills

  • Proficient in network hardware, networked devices, and routing and switching
  • Knowledge of network scripting and monitoring tools a plus
  • Proficient in Windows 10 operating systems
  • Proficient in the Microsoft Office 2010/2016 Professional Suite
  • Strong Interpersonal and team skills
  • Good listener and learner
  • Good oral and written communications skills
  • Displays a positive, optimistic attitude towards challenges and problems
  • Enthusiastic and upbeat, with a strong work ethic
  • Ability to lift 20 pounds.
  • Posted Date

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